Client Portal & Appointment Controls
Real-time bay scheduling live
Manage your booking
Access, review, reschedule, or cancel your detailing appointment directly through the secure personal link provided in your original booking confirmation email.
Studio status
Review booking details
Check your allocated studio bay, selected detailing package scope, vehicle notes, and scheduled drop-off window.
Bay slot, service inclusions & vehicle specs
Flexible calendar
Reschedule appointment
Shift your service date to an alternate available opening online. We automatically update your bay reservation and confirmation notice.
Direct slot selector via confirmation link
Instant update
Cancel service
Cancel your appointment without penalty up to 24 hours prior to your scheduled drop-off time through your self-service link.
Self-service cancellation with 24h advance notice
24-hour advance alteration window
Policy guidelineBay preparations and technician allocations lock 24 hours prior to drop-off. Online rescheduling or cancellation requests submitted with less than 24 hours notice require direct studio contact by phone or email.
Verified reservation system
Direct Studio Assistance
Need immediate appointment changes?
If your drop-off is within 24 hours, or you cannot locate your original email confirmation with the booking link, reach out directly to studio staff.
Look for your original confirmation from BlacktopHorizonCollective@proton.me with the subject line "Appointment Confirmed — Studio Bay Access".
Encrypted email token verification